Frequently Asked Questions

Everything you need to know about Unit1Gear products and services.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer a warranty on Unit1Gear products?

Yes, all our gear comes with a 1-year limited warranty against manufacturing defects. If your product fails due to a defect, we will repair or replace it at no cost.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my shipment in real-time?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Is it possible to change or cancel my order after it's been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team immediately.