Returns & Exchanges

At unit1gear, we stand by the quality of our products and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, we provide a streamlined process for hassle-free returns and exchanges.

1

Initiate Your Request

Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your package.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing